Every Part of Senior Living Billing, Running as One System
TransactCare is not a stack of billing add-ons. It is one platform where invoicing, payments, funding, support, and reporting all share the same live connection to PointClickCare®. Explore what each part does below.
When Everything Is Connected, Nothing Falls Through the Cracks
Most billing setups are a patchwork: one tool prints statements, another takes payments, a spreadsheet tracks who paid. The gaps between them are where time gets lost and balances slip.
TransactCare closes those gaps by design. Every feature reads from and writes back to PointClickCare in real time, so a payment updates the ledger, a care level change updates the next statement, and AutoPay always knows the right amount. It stays in step because it is all one system.
Everything Included, Working Together
Every TransactCare account includes all six. There is nothing to bolt on later, and nothing to choose between.
Take the Paperwork Off Your Team
The two tasks that eat the most billing hours, gone.
Automated Invoicing
Statements build themselves. Every charge in PointClickCare, from base rates to care tiers to variable add-ons, is pulled into a clean itemized statement and sent the moment it is ready. No one assembles a bill by hand again.
Statement Reminders
The follow-up runs itself. Unpaid accounts receive courteous, professional reminders on a set schedule, sent on your facility's behalf and linked straight to online payment. Your front desk never makes the awkward call.
Get Paid Faster and More Predictably
Close the gap between a resident owing and your ledger showing it.
Recurring Payments & AutoPay
The biggest driver of on-time payments. Residents and families enroll once, and the correct amount is collected automatically every cycle, even when charges change. It is the single biggest driver of on-time payment rates.
Next-Day Funding
Money moves in a day, not a week. Payments process immediately and post back to PointClickCare as a balanced cash import the following day, with card and debit funding the next banking day and ACH and eCheck in two to three business days. No mailed checks, far less manual reconciliation, far steadier cash flow.
Stay Supported and Always Informed
Help for your residents and families, visibility for you.
24/7 Online Billing Support
A billing office that never closes. US-based specialists answer resident and family questions around the clock, on your behalf, so billing support stops landing on your administrative team.
Reporting & Analytics
Know exactly where AR stands, live. A real-time dashboard tracks portal adoption, on-time payment rates, and outstanding balances, synced with PointClickCare. No exports, no spreadsheets to maintain.
See These Features in Your Setting
The same platform, framed for the way your specific community bills. Explore the integration built for your facility type.
The Whole System, in Case Study Results
Results from a PointClickCare facility running the full TransactCare platform.
on billing tasks
rate achieved
(from 10 minutes)
Questions About the Platform
See the Entire Platform in One Short Demo.
Thirty minutes to walk through all six features, live and connected to PointClickCare. No slide deck, no IT project.
No credit card. No IT project. Just a 30-minute conversation about your community.
Payment timing: payments are processed and reflected in TransactCare immediately. Payments submitted before the 6:00 PM ET cutoff are batched and sent to PointClickCare at 9:00 PM ET, where the day's batch waits in your cash imports queue for your team to review, reconcile, and post. Funding timing depends on the payment method: card and debit fund the next banking day, and ACH and eCheck typically fund in two to three business days. Timing may vary for new merchants or for transactions subject to standard risk review. Weekend and bank-holiday submissions fund on the next banking day.
Results shown: figures reported in a PointClickCare customer success story for a single senior living facility in Alpharetta, GA. Individual results vary.