PointClickCare Billing Software for Skilled Nursing Facilities
Skilled nursing carries the most complex payor environment in senior living. TransactCare handles the private pay portion cleanly and keeps it separate from Medicare and Medicaid, connected to PointClickCare through a real-time sync.
A Complex Payor Mix Makes Private Pay Billing Harder
SNFs juggle multiple payor types at once. TransactCare makes the private pay portion clean, automated, and clearly separated.
Private Pay Gets Lost in the Mix
With Medicare, Medicaid, and managed care demanding attention, private pay billing becomes an afterthought that slips and ages.
Manual Entry Eats Hours
Statements printed and mailed, checks keyed into PointClickCare, payments reconciled by hand. It adds up fast across a full census.
Families Want a More Straightforward Way to Pay
Responsible parties expect an online option, not a mailed check, especially when managing a resident's care from a distance.
Cash Flow Depends on Speed
Every day a private pay balance sits uncollected is delayed cash flow. Manual processes make collection slow and unpredictable.
Clean Private Pay Billing, Separate From Every Other Payor
TransactCare owns the private pay slice of your SNF billing and keeps it cleanly separated from your other payor workflows in PointClickCare.
Private Pay
Resident and family responsible balances, including room and board, ancillary charges, and any private pay portion of care.
Medicare
SNF Medicare claims are handled through your existing billing workflows, independent of TransactCare.
Medicaid & Managed Care
Medicaid and managed care billing continues through your existing workflows, with no interference from private pay processing.
Complete Billing Automation for Skilled Nursing Facilities
In skilled nursing, TransactCare owns the private pay slice and keeps it clean and separate from Medicare and Medicaid. Here is how each part does that, integrated with PointClickCare through a real-time sync.
The Fastest Path From Private Pay to Your Ledger
Every day a private pay balance sits uncollected is delayed cash flow. Payments process immediately, a balanced import posts to PointClickCare the following day, and card and debit fund the next banking day while ACH and eCheck typically fund in two to three business days, tightening the gap dramatically.
- Immediate processing on private pay payments
- Balanced next-day import to PointClickCare
- No waiting on mailed checks to clear
Private Pay AR Visibility Across a Full Census
A real-time dashboard shows every private pay account across your census, cleanly separated from other payor types, so you always know where private pay collection actually stands.
- Live private pay AR view synced with PointClickCare
- Clean separation from Medicare and Medicaid
- On-time rate and outstanding balances at a glance
Clean Private Pay Statements, Automatically
The private pay portion of a resident's balance is invoiced automatically from PointClickCare, so it never becomes the afterthought that slips and ages behind the more urgent payor work.
- Private pay charges pulled automatically from PointClickCare
- Separated cleanly from other payor workflows
- No manual statement building
AutoPay for Responsible Parties
Responsible parties for private pay residents can enroll in AutoPay and stop mailing checks entirely, which speeds up collection and reduces the balances your team has to follow up on.
- Responsible party enrolls once
- Automatic monthly private pay collection
- Statement still sent each cycle
Timely Reminders That Speed Collection
Automatic, professional reminders go out on unpaid private pay balances and link straight to online payment, so collection doesn't depend on someone finding time to follow up.
- Sent automatically to unpaid private pay accounts
- Professional tone, links to online payment
- No staff time spent chasing balances
24/7 Support That Keeps Private Pay Moving
US-based specialists handle private pay billing questions from responsible parties around the clock, so those conversations never bottleneck on your business office hours.
- Available 24 hours a day, every day
- Handles responsible-party questions on your behalf
- US-based senior living billing specialists
Skilled Nursing Billing Results From a Real PointClickCare Facility
processing time
rate achieved
(from 10 minutes)
completion
A Billing Integration That Syncs With PointClickCare
TransactCare is a third-party application available in PointClickCare Marketplace. It connects to PointClickCare through a real-time data sync, so statements, payments, and resident account data stay continuously current, with no exports, manual entry, or data bridges.
- Admin access authenticated through your existing PointClickCare credentials
- Statements generated directly from PointClickCare resident records
- The day's batch is delivered to PointClickCare the following day for your team to post
- Resident and account data synced in real time, always current
Skilled Nursing & Nursing Home Billing Questions
Your itemized statement shows the exact amount and the scheduled date of each AutoPay charge, and is sent in advance of that charge. AutoPay amounts can change when a care tier or a variable charge changes, so the statement is where the current amount is confirmed. Residents and payors can cancel AutoPay at any time in the payor portal. You receive a copy of your AutoPay authorization terms when you enroll. You can stop a scheduled AutoPay payment any time up to three business days before it is scheduled, by cancelling in the portal or by contacting support@transactcare.com.
Make Private Pay the Most Straightforward Part of SNF Billing.
Automated private pay statements, online payment, and next-day funding, cleanly separated and connected to PointClickCare. Onboarding in about one week.
No credit card. No IT project. Just a 30-minute conversation about your community.
Payment timing: payments are processed and reflected in TransactCare immediately. Payments submitted before the 6:00 PM ET cutoff are batched and sent to PointClickCare at 9:00 PM ET, where the day's batch waits in your cash imports queue for your team to review, reconcile, and post. Funding timing depends on the payment method: card and debit fund the next banking day, and ACH and eCheck typically fund in two to three business days. Timing may vary for new merchants or for transactions subject to standard risk review. Weekend and bank-holiday submissions fund on the next banking day.
Results shown: figures reported in a PointClickCare customer success story for a single senior living facility in Alpharetta, GA. Individual results vary.