Payment Portal Reporting & Analytics for PointClickCare
Senior Living Facilities
Stop exporting to spreadsheets and color-coding rows. TransactCare gives you a real-time dashboard that tracks portal adoption, on-time payment rates, and outstanding balances, synced live with PointClickCare.
Most Billing Tools Sit Beside PointClickCare.
TransactCare Connects Right Into It.
TransactCare is a third-party application available in PointClickCare Marketplace, connected to PointClickCare through a real-time sync. For payment portal reporting and analytics, that's the whole difference: statements, payments, and resident data stay continuously in step with your system of record, with no exports, no manual entry, and no data bridges to maintain.
Know Exactly Where AR Stands, Right Now
A live dashboard shows every account, paid, pending, and overdue, synced with PointClickCare in real time. No exporting, no spreadsheets, and far less manual reconciliation just to answer where collections stand.
Track Portal Adoption and On-Time Rates
See how many residents and families have activated their portal, enrolled in AutoPay, and how your on-time payment rate is trending. These metrics tell you whether your billing operation is actually improving.
Insight You Can Actually Use
Spot accounts that need attention, measure the impact of AutoPay on collections, and report clean numbers to ownership, all from one place instead of a patchwork of exported reports.
What Reporting & Analytics Gives Your Team
Visibility replaces guesswork, so you manage AR proactively instead of reactively.
One Source of Truth
Every AR number in one live dashboard synced with PointClickCare, not scattered across spreadsheets.
Measure What's Working
Track portal adoption and on-time rate over time to see the impact of AutoPay and reminders.
Clean Reporting to Ownership
Pull accurate, current numbers for ownership without hours of manual report building.
Reporting & Analytics for Your Facility Type
See how this works for your specific senior living community, and explore the billing integration built for it.
Track how quickly digitally-fluent 55+ residents adopt the portal and enroll in AutoPay.
See on-time payment trends and portal adoption across your independent living community.
Monitor collections across every care tier and family payor account in one real-time view.
Track family payor activity and outstanding balances for memory care accounts without spreadsheets.
Watch private pay AR across a full census in real time, cleanly separated from other payors.
See collections and portal adoption across every care level of your CCRC from one dashboard.
Reporting & Analytics Questions
See Your Entire AR Picture in Real Time.
A live dashboard tracking portal adoption, on-time payments, and outstanding balances, synced with PointClickCare. Onboarding in about one week.
No credit card. No IT project. Just a 30-minute conversation about your community.
Payment timing: payments are processed and reflected in TransactCare immediately. Payments submitted before the 6:00 PM ET cutoff are batched and sent to PointClickCare at 9:00 PM ET, where the day's batch waits in your cash imports queue for your team to review, reconcile, and post. Funding timing depends on the payment method: card and debit fund the next banking day, and ACH and eCheck typically fund in two to three business days. Timing may vary for new merchants or for transactions subject to standard risk review. Weekend and bank-holiday submissions fund on the next banking day.
Results shown: figures reported in a PointClickCare customer success story for a single senior living facility in Alpharetta, GA. Individual results vary.