Senior Living
Payment Portal
TransactCare® automates billing for senior living facilities so your staff can spend less time on accounts receivable and more time on what actually matters: Your residents.
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The AR Problems Every Senior Living Administrator Knows Too Well
We're not judging. We've heard the same story hundreds of times.
The good news? Every one of these is 100% fixable.
The Paper Statement Pile
Your billing team spends 10+ minutes per resident per month printing, stuffing, and mailing statements. Multiply that by 150 residents and suddenly billing is a paintstaking task.
The Late Payment Chase
Your administrator is personally calling families to ask if they "saw the bill." A conversation no one enjoys, about a topic everyone would rather automate.
The Reporting Nightmare
You're exporting to spreadsheets, color-coding rows, and manually reconciling payments against PointClickCareTM. There has to be a better way.
(Hint: There is.)
The Onboarding Dread
Every time you evaluate a new billing vendor, you brace for a several month-long IT project. With TransactCare, onboarding is typically completed in less than one week. No IT department needed.
From Invoice to Payment in Four Simple Steps
TransactCare handles the heavy lifting so your team doesn't have to. Typical onboarding is completed within 1 week, and the time savings start immediately.
Generate Statements
Statements are generated directly inside PointClickCare as part of your existing workflow. Nothing changes on your end.
Payors Are Notified
Statements are automatically sent to account guarantors prompting them to log in to their secure online portal to review and pay.
Balanced Cash Import
Payors pay via Credit Card or ACH/eCheck inside the secure portal. Funds are collected and batched daily.
Next-Day Funding
A balanced cash import is automatically delivered back into PointClickCare and funding is received next-day.
From a Real PointClickCare Facility Based in Alpharetta, GA
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Built Specifically for PointClickCare Facilities
Built exclusively for senior living facilities utilizing PointClickCare. Every feature, every workflow, every integration is designed around how your team already works inside PointClickCare.
Automated Invoicing
The moment a statement is generated in PointClickCare, it is automatically delivered to the account guarantor by email. No printing, no stuffing, no postage.
Core FeatureRecurring Payments
Payors set up recurring payments once inside the secure portal. Automatic monthly billing means zero late notices and zero awkward collection calls.
Time Saver24/7 Support Team
US-based billing specialists available around the clock. When a family has a question at 9 PM on a Sunday, they reach someone who knows the system inside and out.
BASED IN USASmart Reminders
Automated email reminders nudge unpaid accounts before they become a problem. Politely, professionally, and on your behalf.
Reduces Late PaymentsNext-Day Funding
Payments processed via ACH or Credit Card land in your designated facility bank account the very next banking day. No waiting, no wondering.
Fast SettlementReal-Time Reporting
Our dashboards display exactly what's paid, what's pending, and what's overdue. All alongside resident adoption rates. Synced directly with PointClickCare at all times.
Full VisibilityOne of the First Payment Platforms Built For PointClickCare
We're not bolted on. We're built in. TransactCare's deep integration with PointClickCare means your invoices, payment records, and resident data stay perfectly synchronized automatically, in real time.
- Admin authentication through PointClickCare, no extra logins
- Invoices generated and pushed automatically from PointClickCare records
- Payment receipts recorded back into PointClickCare in real time
Support That Doesn't Sleep, So You Can.
When a family member has a billing question at 9 PM on a Sunday, they're not going to wait until Monday. Neither should your support team have to handle it solo.
TransactCare's 24/7 support team is staffed by US-based billing specialists who know senior living. We have offices in every continental US time zone so your families always reach someone who knows the system inside and out.
- Live support available 24 hours a day, 7 days a week
- US-based team in every continental time zone
- Senior living billing specialists, not general call center agents
- Payor support handled on your behalf, reducing staff burden
From 10 Minutes to 15 Seconds.
From "Almost On-Time" to 100%.
One senior living organization's billing transformation. It didn't require hiring more staff, buying new hardware, or renegotiating vendor contracts.
"We went from spending 10 minutes per resident per month on billing to just 15 seconds. And our on-time payment rate went to 100%. We just don't chase payments anymore."
Data is Locked Down.
Your Residents Are Protected.
TransactCare operates under the highest security standards in healthcare payment processing. PCI Level 1 certification, HIPAA compliance, and SOC-grade infrastructure. When it comes to sensitive health and payment data, "pretty secure" isn't good enough.
Things People Ask Before They Finally Just Make The Switch
Your Billing Team Has Earned
a Break. Let's Give Them One.
Onboarding completed in about one week. Zero minutes chasing payments after that. See why senior living facilities across the country are switching to TransactCare.
No credit card required. No IT project. Just a 30-minute conversation.